News

RGB Spectrum Expands Its Technical Services Department

RGB Spectrum headquarters

Installation Assistance Services
For assistance in handling complex installations which incorporate RGB Spectrum's lineup of MediaWall processors, Linx switchers, and MultiPoint KvM systems, Installation Services can maximize the efficiency of the installation process while minimizing startup times. RGB Spectrum's Application Engineers are system and technical experts that can offer industry-leading project management and installation assistance expertise.

Commissioning Assistance Services
To assure optimum performance and the highest quality imagery, an Applications Engineer is factory certified to fine tune all of RGB Spectrum's video processors and switchers. The Commissioning Service assures that the features and benefits of RGB Spectrum's industry leading technology are fully utilized.

Trouble Shooting Assistance Services
Installations can be complex, and for those difficult installations where the expertise of RGB's Application Engineers is desired, we offer both phone and on-site services to assist in system validation and performance.

Technical Services can be contacted via email at tech@rgb.com or (510) 814-7000, option 1.

RGB Spectrum® is a leader in videographic and decision support system technologies. Products include the View™ family of video windowing systems, MediaWall® multi-screen display controllers, Linx™ matrix switchers, DGy™ digital recording system, DSx™ H.264 streaming and recording codecs, MultiPoint KvM™ control room decision support systems, and SynchroMaster® keyers and overlayers. RGB Spectrum is based in Alameda, California, and can be reached at 510-814-7000 or contact us online.