Support
Expert support, when it matters most.
Need assistance or have a question? RGB Spectrum’s technical support team is here to help — troubleshooting, training, firmware, and documentation, with live chat and phone support when you need a person. Reach us using the options below.
Submit a Support Request
Support Options
OPEN A SUPPORT TICKET
Fill out the Support Request form on this page or email: tech@rgb.com
PHONE SUPPORT
Call: 1-510-814-7000, Option 1
Please see our Terms and Conditions for On-Site Support and Dedicated Phone Support.
More Resources
PARTNER PORTAL
Integrators, reps, consultants, dealers, and qualified end users can find the latest resources in our Partner Portal.
- Firmware Downloads
- User Reference Guides
- Technical Documention
- And more!
RGB eLEARNING & TRAINING
RGB Spectrum offers comprehensive product training courses for customers, installers, system integrators, dealers, and industry consultants.
LEGACY PRODUCT SUPPORT
Select from this list to get information and documentation for past products.