Technical Support

RGB Spectrum's support section offers quick and easy access to latest versions of product firmware and software, as well as technical resources such as "Quick Start Guides", "Frequently Asked Questions", "Installation Tips", and other tools.


Contact Support

Submit A Ticket

Visit to create an account and submit a technical support ticket.



Live Support Chat

During the hours of 9am-5pm, Pacific Time (US), Monday-Friday, you can chat with a technician.



Phone Support

You can reach technical support by dialing +1-510-814-7000, option 1.


Legacy Product Support

Please choose from the menu below to find technical documentation and files for your legacy product.  Alternatively, contact technical support directly for assistance with any legacy product.